FAQ

Frequently Asked Questions (FAQ)

Welcome to our FAQ page! We know that clear communication builds trust, so we’ve gathered the most common questions our clients ask about our services at Velox Tech OÜ. Whether you’re a startup, entrepreneur, or established business looking to enhance your digital presence, we’re here to guide you every step of the way.

What type of businesses benefit most from your services?

Our services are ideal for startups, entrepreneurs, and small-to-medium businesses looking to grow quickly through strategic marketing and audience-focused campaigns.

Can you help me build an affiliate program from scratch?

Yes! We offer full setup and management for affiliate programs, including partner recruitment, program structure, and performance analytics to ensure strong ROI.

Do you manage social media content and community engagement?

Absolutely. We handle everything from content creation and account setup to ongoing community management and growth strategies tailored to your brand.

Is it possible to combine multiple services in one package?

Yes, our flexible packages allow you to combine services like affiliate marketing, marketing consultancy, and social media management based on your business needs.

What makes your audience building strategies different?

We focus on creating authentic, loyal communities rather than just chasing follower numbers. Our methods emphasize deep engagement and long-term brand loyalty.

What happens if I’m not satisfied with the service?

If the service provided does not meet your expectations or remains ineffective, we offer a 100% money-back guarantee. Your satisfaction and trust are our top priorities.

How quickly can services be delivered?

Some services can be started or even delivered instantly, such as strategy consultations or immediate brand audits. Services that require more preparation — like designing a set of 10 social media posts, creating intro videos, or setting up full profiles — may take longer and are communicated clearly in advance.

Do I need to provide any tools or platforms?

No. We work with a range of industry-standard tools and platforms (like Stripe, Payoneer, social scheduling tools) and handle setup and management for you.

Can you help optimize my website for better marketing results?

Yes! We provide website audits, SEO recommendations, and design improvements to align with your marketing goals and maximize conversions.

How soon can we start working together?

We can usually begin onboarding within a few days after our initial consultation and proposal agreement.

Will I have a dedicated point of contact?

Definitely. You’ll work directly with a dedicated consultant who understands your business goals and keeps communication smooth and transparent.

Can you support businesses outside of Europe?

Yes, we work with clients worldwide. We understand different market dynamics and can customize strategies to fit various cultural and regional needs.

Do you offer one-time projects or only ongoing packages?

We offer both. You can choose a one-time project for specific needs like strategy development or website optimization, or opt for ongoing monthly packages for continuous growth and support.

How do I receive consulting services?

You can benefit from our consulting services even before payment confirmation. We are committed to providing immediate value and building trust from day one.

How is communication handled?

All communication starts via email to ensure proper documentation and clarity. However, we also offer direct meetings via Microsoft Teams, WhatsApp, or Telegram. In-person meetings are also possible if requested and feasible.

How do I get updates or check progress?

You will receive regular updates by email. If you choose, you can also schedule live check-ins through video calls to review progress, ask questions, and adjust strategies in real-time.